Since our inception, we at Bridge Solicitors take our time to find out what your priorities are, not what we think they might be, and then work towards this.
At Bridge Solicitors we are always mindful that very few people need to visit a solicitor unless something has gone wrong in their life or they need help with a difficult situation. Even the often positive event of moving house can bring its own set of stress and worry. Keeping in mind that 7 out of the top 10 most stressful events in your life can mean that you need to come to see your solicitor we know that the very act of making an appointment for advice can cause worry and uncertainty. We therefore at all times aim to ensure that even after your first consultation you will feel that you have been heard, that we have given clear and understandable advice and in some ways, relieved that worry and uncertainty.
Lawyers, like doctors, are often warned that they should not become personally invested in their cases. We at Bridge Solicitors see it in a different way. In order to give the best service, to ensure that you feel listened to and indeed fight for the best outcomes for you, there has to be a level of personal investment. We have to care. We therefore pride ourselves in establishing trust with you, engaging with you in a warm and friendly manner and always remembering that, whilst we can give advice and explain options, it is your choice how you wish to proceed.
This is why we are always trying to come up with new ways to help you, such as:
1. We will always try and use email to communicate with you so that you have a clear record of correspondence and to save you coming into the office so much – unless of course you want to!
2. We are open late until 7.00 pm on a Thursday night so you do not have to take time off work when you need to see us and will facilitate other after-hours appointments if required.
3. We can also take payments with your credit or debit card for security and ease.
Finally we want to hear from you – What can we do better? What do you want from your solicitor?